Privacy Policy

1. Introduction

Welcome to The NovaLux Group LLC ("Company", "we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website thenovaluxgroup.com or engage with our services.

2. Information We Collect

We collect information that you provide directly to us when you:

• Fill out contact forms on our website
• Subscribe to newsletters or marketing communications
• Request a quote or consultation
• Engage with our services
• Correspond with us by phone, email, or otherwise

The personal information we may collect includes:

• Name, email address, phone number, and company name
• Billing and payment information
• Information about your business and website needs
• Any other information you choose to provide

We also automatically collect certain information when you visit our website:

• Log information (IP address, browser type, pages visited, time spent)
• Device information (hardware model, operating system)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to comments, questions, and requests
• Send technical notices, updates, security alerts, and support messages
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience
• Comply with applicable laws and regulations

4. Information Sharing and Disclosure

We may share your personal information in the following situations:

• Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose information where we believe it is necessary to protect our rights, property, or safety, and that of our clients or others.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access your personal information
• The right to rectify inaccurate or incomplete information
• The right to erasure (the "right to be forgotten")
• The right to restrict processing of your personal information
• The right to data portability
• The right to object to processing of your personal information
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at info@thenovaluxgroup.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any websites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:

The NovaLux Group LLC
Indio, CA 92201